Serena Su
GET IN TOUCH
Sales Executive
陳淑欣 | 销售顾问
Address
Shop 1, 401 Docklands Drive
Docklands VIC 3008
Serena’s passion for both Melbourne and property is what makes her so great to partner with. She is a highly skilled professional who thrives on the daily challenges of helping people with their property goals.

With her customer-oriented outlook, combined with a tremendous work ethic, Serena ensures she is always striving to exceed client expectations.

As a long-term Docklands resident, Serena is a true ambassador for the area and apartment living in general. Her intimate knowledge of the local market and inner-city community is second to none.

Serena’s relationship with Lucas Real Estate began when she first moved to Melbourne and purchased a property in Yarra’s Edge through our company.

Originally from Hong Kong, Serena completed a Bachelor of Art degree in Auckland, New Zealand, before establishing a successful career in design in Melbourne. Seeking a new challenge, Serena decided to explore her interest in real estate and joined Lucas, where she’s gone from strength to strength.

Now a valued member of the sales team, she is able to utilise her background in the corporate and client services world to provide an exceptional customer experience for both buyers and sellers alike. Serena also has the added advantage of being able to communicate fluently in Mandarin and Cantonese.

Outside of work, Serena loves to play golf with her husband and indulge in her passion for cooking and interior decorating.

Achievements:
• Agent Achiever of the Year Metro - ARERA Winner 2024
• Growth Agent of the Year - ARERA Winner 2023
• Agent of the Year: Docklands - RateMyAgent Winner 2023
• Agency of the Year: Docklands - RateMyAgent Winner 2019, 2020, 2021, 2022, 2023
Lucas Real Estate
What people are saying about me

Serena Su works very hard for my property, and make sure the property presented the best way it could be, and market it well. Serena kept me informed every step of the process. Great communicator and negotiator. She achi ... more
5
Verified review
Very knowledgable of local area whilst considering our opinions. .Always courteous ,pleasant & encouraging. I looked forward to our interactions beyond business.Hardworking .
5
Verified review
We were impressed by the way Serena was immediately focused on our property and was diligent in moving the process along. Serena was thorough in all her communications with us and was a lovely person to deal with. Sellin ... more
5
Verified review
When we met Serena at a property in Southbank, my wife and I knew straight away we were in excellent hands , professionalism, communication were outstanding thanks again Serena Regards Sean and Mel
5
Verified review
Serena's professional service is highly recommended. She and her team work hard and follow up very closely with potential buyers. We are grateful for her commitment and time.
5
Verified review
Serena is very professional and friendly at the same time. She is very good at communicating with people English is second language. Her market knowledge and communication skills were very good and helped us to make the ... more
5
Verified review
Serena's knowledge of the market was exceptional. During a holiday season,(Christmas) she achieved results that exceeded my expectations. She kept me fully informed during the complete process, and she had my full confid ... more
5
Verified review
Very kind agent, who was helpful, professional and made herself available whenever possible to show us the property. She made the buying experience very enjoyable.
5
Verified review
Docklands top 1 sales
5
Verified review
Serena give me a lot of professional advice,
She is such as the most of kindness and helpful agents I meet before. Even I don’t have any idea about the selling property procedures but she still doesn’t feel annoyed ... more
5
Verified review
Very responsive to all queries throughout the entire campaign . Extremely knowledgable of the market. Never over/bearing .
5
Verified review
Serena impressed me throughput the listing and sales process. Her knowledge of Docklands property together with her ability to garner trust makes her an effective and formidable real estate agent.
5
Verified review
Serena Su works very hard for my property, and make sure the property presented the best way it could be, and market it well. Serena kept me informed every step of the process. Great communicator and negotiator. She achieved the best possible result for a hard to sell property. You will be in good hands if you choose Serena.
5
Verified review
Very knowledgable of local area whilst considering our opinions. .Always courteous ,pleasant & encouraging. I looked forward to our interactions beyond business.Hardworking .
5
Verified review
We were impressed by the way Serena was immediately focused on our property and was diligent in moving the process along. Serena was thorough in all her communications with us and was a lovely person to deal with. Selling our property in three weeks seemed like a natural outcome because of Serena’s hard working, positive and methodical approach.
5
Verified review
When we met Serena at a property in Southbank, my wife and I knew straight away we were in excellent hands , professionalism, communication were outstanding thanks again Serena Regards Sean and Mel
5
Verified review
Serena's professional service is highly recommended. She and her team work hard and follow up very closely with potential buyers. We are grateful for her commitment and time.
5
Verified review
Serena is very professional and friendly at the same time. She is very good at communicating with people English is second language. Her market knowledge and communication skills were very good and helped us to make the right decision. She responded my questions in a timely manner as well. So I was very happy to go through this stressful process with her.
Thanks Serena.
5
Verified review
Serena's knowledge of the market was exceptional. During a holiday season,(Christmas) she achieved results that exceeded my expectations. She kept me fully informed during the complete process, and she had my full confidence at all times.
5
Verified review
Very kind agent, who was helpful, professional and made herself available whenever possible to show us the property. She made the buying experience very enjoyable.
5
Verified review
Docklands top 1 sales
5
Verified review
Serena give me a lot of professional advice,
She is such as the most of kindness and helpful agents I meet before. Even I don’t have any idea about the selling property procedures but she still doesn’t feel annoyed and very detail to give different advices and assistance. Once again I really appreciate her efforts for this .
5
Verified review
Very responsive to all queries throughout the entire campaign . Extremely knowledgable of the market. Never over/bearing .
5
Verified review
Serena impressed me throughput the listing and sales process. Her knowledge of Docklands property together with her ability to garner trust makes her an effective and formidable real estate agent.
5
Verified review