Lucas Real Estate has won the Agency of the Year: Docklands in the RateMyAgent 2019 Agent of the Year Awards.
The awards (held in Southbank on Thursday night) are the largest real estate awards in Australia, recognising agencies and agents that have ranked the highest based on customer reviews.
"We’re very happy to be officially honoured as the top agency in Docklands.” said Lucas Sales Director, Mark Sutherland.
“This award highlights the dedication and commitment we have to our clients and the local property market, and recognises the tireless work of the entire Lucas team. In the past year we’ve sold $70+ million worth of property and we’re grateful that so many of our customers appreciate our work." he stated.
"To be voted number one by our customers is a real testament to the high level of service Lucas provides, ensuring their experience with us is both an enjoyable and rewarding one.” said Mark.
The RateMyAgent Agent of the Year Awards compare over 35,000 agents and agencies across the country. They highlight the leading real estate agents and agencies in each suburb, city and state across Australia, and on a national level.
“The RateMyAgent Agent of the Year Awards are the only awards which use verified customer reviews and feedback, so they’re an honest gauge of the customer service an agent has provided,” said RateMyAgent CEO & Co-Founder, Mark Armstrong. “These awards are the only industry awards to put sellers' needs first, using customer reviews as a leading indicator of an agencies success over 2018.”
The awards, which are in their fifth year, are the only major customer choice awards for the real estate industry in Australia. Rather than being judged by industry peers, the awards are calculated based on the verified reviews that customers provide on the RateMyAgent website.